At Canarias Feel, we are committed to offering transparent and respectful service to all our guests.

If you wish to submit a complaint regarding any of our services, you may do so through the official channels of the Government of the Canary Islands or in person.

1. Online Complaint Submission (Official Channel)

You may file an official tourist complaint electronically through the Government of the Canary Islands at the following link:

👉 Official Tourist Complaint Form (Government of the Canary Islands)

This platform allows you to submit your complaint digitally, following the formal procedure established by regional regulations.

2. Physical Complaint Forms (Hojas de Reclamaciones)

If you prefer to use the official paper complaint form, you may request it or submit it in person at the following address:

Address:

Calle montaña clara, los tilos, Fañabe Santa Cruz de Tenerife

Availability:

Monday to Friday, 10:00–14:00

The official form will be provided free of charge, and you may deliver the completed version during the stated hours.

3. Additional Assistance

If you need help or information before submitting a complaint, you may contact us and we will gladly guide you through the process.